Terms and Conditions

Introduction

These terms and conditions (the "Terms and Conditions") govern the use of  www.token-tailor.com (the "Site"). This Site is owned and operated by Generaition Ltd. This Site is an ecommerce website. This Site is owned and operated by Generaition Ltd

By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times

THESE TERMS AND CONDITIONS CONTAIN A DISPUTE RESOLUTION CLAUSE THAT IMPACTS YOUR RIGHTS ABOUT HOW TO RESOLVE DISPUTES. PLEASE READ IT CAREFULLY

Intellectual Property

All content published and made available on our Site is the property of Generaition Ltd and the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site

Age Restrictions

The minimum age to use our Site is 16 years old. By using this Site, users agree that they are over 16 years old. We do not assume any legal responsibility for false statements about age

Acceptable Use

As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not to:

• Violate the rights of other users of our Site
• Violate the intellectual property rights of the Site owners or any third party to the Site
• Hack into the account of another user of the Site
• Act in any way that could be considered fraudulent
• Post any material that may be deemed inappropriate or offensive; or
• You must not try and circumvent any protections put in place when using our site
• You are purchasing the use of our generation engine powered by AI and as a result there will be some discrepancies in the end product
• You agree there is an allowance for a failure rate
• You agree that all tokens generated may not be fit for purpose
• We will endeavor to produce as high a quality of product as possible, but due to the nature of the technologies used errors may occur
• If you are unhappy with the results you are eligible for a refund under the 'Rights to Cancel and Receive Reimbursement' section of this document

If we believe you are using our Site illegally or in a manner that violates these Terms and Conditions, we reserve the right to limit, suspend or terminate your access to our Site. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site

Accounts

When you create an account on our Site, you agree to the following:

• 1. You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and
• 2. All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes

We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions

Sale of Goods and Services

These Terms and Conditions govern the sale of goods and services available on our Site

The following goods are available on our Site:

• Virtual table top tokens

We are under a legal duty to supply goods that match the description of the good(s) you order on our Site

The following services are available on our Site:

• AI image generation

The services will be paid for in full when the services are ordered

These Terms and Conditions apply to all the goods and services that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods and services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods and services we provide. You agree to purchase goods and services from our Site at your own risk

We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund

Subscriptions

Your subscription automatically renews and you will be automatically billed until we receive notification that you want to cancel the subscription

Payments

We accept the following payment methods on our Site:

• Credit Card;
• PayPal; and
• Debit

When you provide us with your payment information, you authorise our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorise us to charge the amount due to this payment instrument

If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction

Right to Cancel and Receive Reimbursement

If you are a customer living in the United Kingdom or the European Union you have the right to cancel your contract to purchase goods and services from us within 14 days without giving notice. The cancellation period:

• Will end 14 days from the date of purchase when you purchased digital content that was not supplied on a tangible medium; or
• Will end 14 days from the date of purchase when you purchased a service

To exercise your right to cancel you must inform us of your decision to cancel within the cancellation period. To cancel, contact us by email at contact@token-tailor.com or by post at 24 Hicks Close, London, England, SW11 2LQ. You may use a copy of the Cancellation Form, found at the end of these Terms and Conditions, but you are not required to do so

The right to cancel does not apply to:

• Goods or services, other than the supply of water, gas, electricity, or district heating, where the price depends upon fluctuations in the financial market that we cannot control and that may occur during the cancellation period;
• Custom or personalised goods;
• Coods that will deteriorate or expire rapidly;
• Services that the customer has requested for the purpose of carrying out urgent repairs or maintenance;
• Newspapers, magazines, or periodicals, except for subscriptions to such publications; and
• Accommodation, transport of goods, vehicle rental services, catering, or services related to leisure activities, if the contract includes a specific date or period of performance

Effects of Cancellation

If you requested the performance of services begin during the cancellation period, you are required to pay us an amount which is in proportion to what has been performed until you have communicated to us your decision to cancel this contract. We will reimburse to you any amount you have paid above this proportionate payment

If you provide express consent to the supply of digital content during the cancellation period and acknowledge that your right to cancel the contract is lost by the supply of digital content during the cancellation period, you will no longer have a right to cancel the contract

We will make the reimbursement using the same form of payment as you used for the initial purchase unless you have expressly agreed otherwise. You will not incur any fees because of the reimbursement

This right to cancel and to reimbursement is not affected by any return or refund policy we may have

Cosumer Protection Law

Where the Sale of Goods Act 1979, the Consumer Rights Act 2015, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply

Limitation of Liability

Generaition Ltd and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site

Indemnity

Except where prohibited by law, by using this Site you indemnify and hold harmless Generaition Ltd and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions

Applicable Law

These Terms and Conditions are governed by the laws of the Country of England

Dispute Resolution

Subject to any exceptions specified in these Terms and Conditions, if you and Generaition Ltd are unable to resolve any dispute through informal discussion, then you and Generaition Ltd agree to submit the issue before an arbitrator. The decision of the arbitrator will be final and binding. Any arbitrator must be a neutral party acceptable to both you and Generaition Ltd

Notwithstanding any other provision in these Terms and Conditions, you and Generaition Ltd agree that you both retain the right to bring an action in small claims court and to bring an action for injunctive relief or intellectual property infringement

Severability

If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid

Changes

These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site

Contact Details

Please contact us if you have any questions or concerns. Our contact details are as follows:

Phone: 07894 495311

Email: contact@token-tailor.com

Address: 24 Hicks Close, London, England, SW11 2LQ